Silver Linings Care Quality Assurance

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To uphold our Pledge to provide you Quality non-medical, in-home care assistance for seniors, Silver Linings Care implements the following protocols: 

• Provide only highly skilled caregivers who are carefully selected, interviewed and background checked for your safety and satisfaction;
• Caregivers at Silver Linings Care are consistently monitored and trained;   
• We execute a compatibility meet-up between you, your loved one and our caregivers; then we will monitor how the match works;
• Perform consistent Silver Linings Care Quality Assurance (SLCQA) checks for compliance;
• Our officers will be in close contact with you all throughout, to establish a greater bond and serve you best;
• Online Customer Satisfaction Survey is available 24/7 to hear your valuable thoughts and help us improve constantly. Because we believe in continuous learning and improvement. 

            If you are not 100% satisfied, please let us know!